Frequently Asked Questions - Cat's Cleaning

At Cat's Cleaning, we understand you may have questions about our cleaning services. This FAQ page provides detailed answers to the most commonly asked questions regarding our residential, commercial, and deep cleaning services. Our goal is to clarify what we offer and how we can meet your cleaning needs effectively.

What types of cleaning services do you offer?

We offer a variety of cleaning services including residential cleaning, commercial cleaning, deep cleaning, and Airbnb cleaning services to cater to different needs.

 

How do I schedule a cleaning service?

You can easily schedule a cleaning service by contacting us through our website or giving us a call.

 

Do I need to be home during the cleaning?

It's not necessary for you to be home during the cleaning. Many of our clients prefer to give us access to their homes while they are away.

 

How do you ensure the quality of your cleaning services?

Our team is trained and experienced, and we follow a detailed checklist to ensure that every cleaning meets our high standards.

 

What is your cancellation policy?

We ask for a 24-hour notice for cancellations or rescheduling to avoid any cancellation fees.

Are your cleaning products safe for pets and children?

Yes, we use eco-friendly and non-toxic cleaning products that are safe for both pets and children.


What areas do you serve?

We are proud to serve the Clemson, South Carolina area and surrounding communities.


What should I do before the cleaning team arrives?

We recommend picking up any personal items and providing instructions on any specific areas you would like us to focus on.


Can I request special cleaning services?

Absolutely! If you have specific cleaning requests, feel free to discuss them with us, and we'll do our best to accommodate.


How can I provide feedback about your services?

We welcome your feedback! You can share your thoughts with us through our website or during your next service.

Ready to Get Started?

Contact Cat's Cleaning today for a free estimate or to schedule your cleaning service!